Technical Issues

We've done our best to make this service as easy to use and reliable as possible. Technology and technical glitches go hand in hand. Thank you for taking the time to help us improve this service. Please be as specific as possible about the problem and note the error messages as best you can.

It is possible to copy an error message by highlighting the message (click and then drag the mouse over the message to turn it black), then selecting copy (usually Edit, Copy or press Control and Insert), and then pasting the message in into an e-mail to meganj@rhpl.org. Thank you!